bdkki Privacy Policy
bdkki gives the highest importance to protecting your personal information — read this policy to learn how we collect, use, and keep your information secure.
bdkki ("we", "us", or "the platform") takes your personal privacy very seriously. This Privacy Policy ("Policy") explains what information we collect from you when you use the bdkki website and related services ("Services"), how that information is used, with whom it is shared, and what your rights are.
By using bdkki's services, you are considered to have agreed to the terms of this Privacy Policy. If you do not agree with the terms described in this Policy, please refrain from using our services.
This Policy may be updated from time to time. If any significant changes are made, we will notify you and the "Last Updated" date at the top of this page will be changed.
1. Information We Collect
1.1 Information You Provide Directly
During registration, verification, or use of our services, you may voluntarily provide the following information:
- Full name and date of birth
- Email address
- Residential address
- National ID (NID) or passport number (for identity verification)
- Payment information — such as bKash, Nagad, Rocket, Upay, or bank account numbers
- Login credentials (username and encrypted password)
- Messages and information provided during support or contact
1.2 Automatically Collected Information
When you visit or use our platform, the following information may be collected automatically through technical means:
- IP address and device identification information
- Browser type, version, and language settings
- Operating system and device model
- Information obtained from cookies, web beacons, and similar tracking technologies
- Session duration, pages visited, and click patterns
- Transaction and betting history
- Login time, location, and activity logs
1.3 Information Received from Third Parties
For the purposes of identity verification, fraud prevention, and legal compliance, we may receive information about you from authorized third-party providers. This information is used solely to confirm your identity and to meet legal obligations.
2. Purpose of Using Information
bdkki uses the information collected for the following legitimate purposes:
- Account Management: To create, manage, and verify your account.
- Service Delivery: To keep betting, gaming, and other platform features running.
- Payment Processing: To securely complete deposit and withdrawal transactions.
- Fraud and Money Laundering Prevention: To detect and prevent illegal activity.
- Legal Compliance: To comply with applicable laws and regulations.
- Customer Support: To respond to your complaints, questions, and requests.
- Security Improvement: To monitor and improve platform security and performance.
- Responsible Gaming: To identify problematic gaming behavior and provide necessary support.
- Communication: To send important policy changes, security alerts, and account-related notifications.
3. Cookies and Tracking Technologies
bdkki uses cookies to ensure the proper functioning of the website and to improve user experience. Cookies are small text files stored on your device.
3.1 Types of Cookies We Use
- Essential Cookies: For the basic functionality of the platform — maintaining login sessions, security verification, and so on. These cannot be disabled.
- Functional Cookies: To remember your preferences, such as language settings and personalized settings.
- Analytics Cookies: To monitor platform usage and improve services.
- Security Cookies: To prevent fraudulent activity and unauthorized access.
You can control cookies through your browser settings, but disabling certain cookies may affect some platform functionality.
4. Information Sharing and Disclosure
bdkki does not sell, rent, or share your personal information with third parties without authorization. However, information may be shared in the following limited circumstances:
4.1 Service Provider Partners
Only the necessary information is shared with trusted third-party service providers required to operate our services (such as payment gateways, identity verification agencies, and technology infrastructure providers). These partners are contractually bound to maintain the confidentiality of your information.
4.2 Legal Obligations
In cases of court orders, government directives, regulatory authority demands, or other legal requirements, we may be obligated to provide information to the relevant authorities. No information beyond what is required by law will be disclosed.
4.3 Fraud and Security Matters
If information needs to be shared to prevent fraud, money laundering, or other illegal activity, it will be done only with the relevant law enforcement agencies within the framework of the law.
4.4 Business Transfers
In the event of a company merger, acquisition, or asset sale, user information may be transferred. In such circumstances, we will notify you and the new entity will also be required to follow the terms of this Privacy Policy.
5. Data Retention and Security
5.1 Data Retention Period
We retain your personal information for as long as it is needed to manage your account and provide services. Even after an account is closed, certain information may be retained for a specified period due to legal obligations (such as anti-money laundering regulations).
5.2 Security Measures
bdkki employs industry-standard technical and administrative security measures to keep your information safe:
- SSL encryption — all data transfers are encrypted
- Password encryption — your login password is never stored in plain text
- Regular security audits and vulnerability testing
- Access controls — only authorized personnel can access information
- Firewalls and intrusion detection systems
However, no data transmission over the internet can be guaranteed to be completely secure. To protect your account, use a strong password and do not share it with anyone.
6. Your Rights
As a bdkki user, you have the following rights over your personal information:
Right to Access Information
You may request to know what information we hold about you.
Right to Correction
If there is any error in your information, you may request that it be corrected.
Right to Deletion
In certain circumstances, you may request that your information be deleted, subject to legal obligations.
Right to Restrict Processing
In certain circumstances, you may request that the processing of your information be restricted.
Right to Object
You may object to your information being used for specific purposes.
Right to Data Portability
Where possible, you may request to receive your information in a readable format.
To exercise any of the above rights, please contact us directly. We will respond to your request as quickly as possible within the legal framework.
7. Privacy of Minors
bdkki's services are strictly for persons aged 21 (twenty-one) years or older. We do not knowingly collect personal information from minors. Age verification is a mandatory step during registration.
If it comes to our attention that a minor has created an account, we will immediately close that account and delete all associated information.
8. Third-Party Links and Services
Our platform may contain links to third-party websites or services. These external sites have their own privacy policies and bdkki is not responsible for their information management. The privacy policies of payment providers such as bKash, Nagad, and others apply to their respective services.
9. Changes to the Privacy Policy
bdkki reserves the right to review and update this Privacy Policy as needed. For any significant changes, we will notify you through the following methods:
- Displaying a notice on the platform
- Sending a notification to your registered email
- Updating the "Last Updated" date at the top of this page
Continued use of the service after changes are made will be considered as your agreement to the new policy. Therefore, it is recommended that you review this page regularly.
10. Contact Us
For any questions, concerns, or requests regarding your information related to this Privacy Policy, please contact us:
Email: [email protected]
Live Chat: 24/7 support in Bengali — chat with us directly on our platform
We generally respond to your requests within business days. For complex information requests, the legal verification process may take a little more time.